Overview

Dig deep into the ways teams connect, how we think, feel and speak in a crisis, and how we can change to improve care.

Covering:

• The ABC of teamwork and strategies to improve team performance
• How a team feels – managing stress, developing shared purpose and the importance of psychological safety
• How a team speaks - the impact of language, tone, rate and volume when communicating in a team environment
• How a team thinks - strategies to manage team cognition including effective recaps, shared mental models and role transactions